FAQS

Once your order is dispatched from our warehouse, you will receive an email and SMS containing your tracking link.
The order may not have been completed because of a temporary payment, website or network issue. Please wait a few minutes and try again. If payment was deducted, do not place another order until you check your email, SMS and order history.
Check your internet connection, refresh the page or try another browser or device. If the problem continues, contact Mobilla support and share a screenshot of the error.
Your order may not have received or captured in our system. In this scenario, the total amount will be refunded to your A/C in the next 6-7 days.
For general, warranty or service-related assistance, email support@mobilla.in or call Mobilla Customer Support at +91 96996 05595 during published support hours. You can also raise a support ticket through the Mobilla Support Hub.
Send B2B, distribution and corporate enquiries to enquiry@mobilla.in. Include your name, company, city, contact number and the nature of your enquiry.
You can choose any of these payment options as given below:
Credit/Debit Card Payment
Net Banking
Wallets: Paytm, FreeCharge, Payzapp
UPI/QR